The product key used on this device didn't work with this edition of Windows. Additionally, Microsoft provides an exception path for transferring a Windows License after a hardware change.
If Windows was preinstalled on the device and you have made a change such as replacing the motherboard, you'll need a new license. If you're getting an error code that isn't listed on this page, contact customer support.Ī Windows license is associated with your device hardware. Not running Windows 10 yet? See Activate Windows 7 or Windows 8.
